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CONTACT US

Let’s make
someone’s day brighter.

Have a question, special request, or custom order?
Our team is here to help.

Get in touch

We’d love to hear from you. Send us a message and we’ll
get back to you as soon as possible.

Phone

+84 901 234 567

Mon – Sun: 8:00 AM – 8:00 PM

Email

hello@aurelle.com

We usually respond within 24 hours.

Our Studio

123 Flower Street, District 1
Ho Chi Minh City, Vietnam

Visit us for custom bouquets and consultations.

Message our studio

Send us your question

Available during business hours.

Send us a message

A sunlit flower studio with seasonal bouquets
VISIT OUR STUDIO

A space filled with
flowers and inspiration.

Drop by our studio to explore our seasonal collections, discuss custom orders, or simply enjoy the beauty of flowers in person. Our team is always happy to welcome you.

Address

123 Flower Street, District 1, Ho Chi Minh City, Vietnam

Opening Hours

Mon – Sun: 8:00 AM – 8:00 PM

Parking

Limited parking available nearby

FREQUENTLY ASKED QUESTIONS

Quick answers

Do you offer same-day delivery?

Same-day delivery may be available for orders confirmed before noon. Contact us to check your destination and flower availability.

Can I request a custom bouquet?

Of course. Share your preferred colours, occasion, and budget in the form above and our florist will help you create something personal.

Do you deliver outside Ho Chi Minh City?

Please send us the destination and date so our studio can confirm whether delivery is available.

How can I change or cancel my order?

Contact our studio as soon as possible with your order details. We’ll confirm the available options based on preparation and delivery progress.

Do you have a physical store?

Yes, you’re welcome to visit our studio during opening hours. Please contact us before your visit to arrange a consultation.

Still have a question?

We’re just a message away. Our team is always happy
to help you find the perfect flowers.

Send a message →

Your privacy

When you send a contact or newsletter request, the website stores the details you provide so the studio can respond. Request records also include your IP address and browser information.

Your catalog cart is stored in this browser tab. Saved favorites are stored in your browser until you remove them or clear site data.

For questions about your information, or to request access or deletion, contact the studio.

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Ordering with Aurelle

Items in your cart are not reserved. Your order is created after you complete checkout and press “Place order”.

Orders use cash on delivery. The checkout summary shows the recorded product total, discount and delivery fee before you place the order.

Seasonal availability may require a thoughtful substitution of equal value. For changes, cancellations or delivery questions, contact the studio with your order reference.

Ask about your order →